Terms of Service

1. Permitted Uses

Our website and services are provided for lawful business purposes related to professional accounting and bookkeeping. You may use our website to learn about our services, contact us for inquiries, and access information we make available to the public.

When engaging our professional services, you agree to provide accurate information, cooperate in good faith, and use our services in accordance with applicable laws and professional standards.

2. Prohibited Activities

You agree not to use our website or services to engage in activities that are illegal, harmful, or violate the rights of others. Prohibited activities include but are not limited to:

• Attempting to gain unauthorized access to our systems or networks
• Transmitting viruses, malware, or other harmful code
• Interfering with the proper functioning of our website or services
• Using our services to facilitate money laundering or other financial crimes
• Impersonating any person or entity or misrepresenting your affiliation
• Harvesting or collecting information about other users without consent

3. Service Access Requirements

Access to certain features of our website may require registration or authentication. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Fair Usage Guidelines

We expect users to interact with our website and services in a reasonable manner. Excessive or automated requests that may strain our systems or interfere with other users' access may be subject to rate limiting or temporary suspension.

5. Client Engagement

Professional accounting services are provided under separate engagement letters that detail the specific scope of work, fees, and responsibilities. These Terms of Service supplement but do not replace the terms of individual engagement agreements.

6. Account Security Responsibilities

If we provide you with access to client portals or secure areas of our website, you are responsible for safeguarding your access credentials. You agree to:

• Choose a strong, unique password and keep it confidential
• Not share your login credentials with unauthorized individuals
• Notify us immediately if you suspect any security breach
• Log out of secure areas when finished using them

7. Service Suspension and Termination

We reserve the right to suspend or terminate access to our services if we reasonably believe you have violated these terms, engaged in fraudulent activity, or if required by law. We will provide notice when feasible, though immediate suspension may be necessary in cases of serious violations or security threats.

8. Client Responsibilities

Clients engaging our professional services are responsible for providing complete and accurate information, maintaining proper documentation, and complying with applicable laws and regulations. Our ability to provide quality services depends on timely cooperation and honest disclosure.

9. Website Uptime and Maintenance

We strive to maintain continuous availability of our website, but we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. We will make reasonable efforts to minimize disruptions and provide advance notice of planned maintenance when possible.

10. Feature Availability

The features and functionality available on our website may vary and are subject to change. We may introduce new features, modify existing ones, or discontinue certain capabilities at our discretion. Material changes that affect core services will be communicated to affected users.

11. Geographic Availability

Our professional accounting services are primarily offered to clients within the United Kingdom. While our website is accessible globally, engagement of our services may be subject to geographic restrictions based on regulatory requirements, licensing, and our operational capacity.

12. Service Modifications and Updates

We continuously improve our services and may modify our offerings, pricing, or terms from time to time. For existing client engagements, material changes will be communicated in advance and will not affect the terms of current engagement agreements unless mutually agreed. Website users will be notified of significant changes through updates to these Terms of Service.

13. Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Paragon Tally or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

14. Client Work Product

Work product created specifically for clients pursuant to engagement agreements, such as financial statements or reports, belongs to the client upon full payment of fees. However, we retain the right to use general methodologies, concepts, and techniques developed during our work. Client confidential information is protected in accordance with professional standards and our confidentiality obligations.

15. Limited License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include the right to download or copy substantial portions of our website content, use our content for commercial purposes, or remove copyright or proprietary notices.

16. Trademarks and Branding

Paragon Tally and our associated logos are trademarks of Paragon Tally. You may not use our trademarks without our prior written consent. Reference to any third-party trademarks or brands on our website does not imply endorsement or affiliation unless explicitly stated.

17. Third-Party Services and Links

Our website may contain links to third-party websites or reference third-party services. We are not responsible for the content, privacy practices, or terms of service of these third parties. Links are provided for convenience and do not constitute endorsement.

18. Professional Standards

Our professional accounting services are provided in accordance with applicable professional standards, including those established by relevant accounting bodies and regulatory authorities in the United Kingdom. We maintain professional indemnity insurance as required by law.

19. Feedback and Suggestions

We welcome feedback about our services. Any suggestions, ideas, or other feedback you provide to us may be used by us without compensation or attribution, unless otherwise agreed in writing.

20. Contact for Service Questions

If you have questions about these Terms of Service or our services, please contact us using the information provided at the beginning of this document. We will respond to inquiries in a timely manner during normal business hours.